Text Size:
Dyslexia Assistance:

Support the
Arnold Center

What is AmazonSmile?

Program Summary


The Access Midland and Gladwin County Connection programs assist the persons served through an individualized person-centered process to obtain access to the services, supports, and resources of their choice to achieve their desired outcomes. This may be accomplished by direct service provision, linkages to existing generic opportunities and natural supports in the community, or any combination of these. The persons served are included in their communities to the degree they desire.

The organization provides the persons served with information so that they may make informed choices and decisions.

The services and support are arranged and changed as necessary to meet the identified desires of the persons served. Service designs address identified individual, family, socioeconomic, and cultural preferences.

The expected results from this services/support include, but are not limited to:

  • Increased inclusion in community activities.
  • Increased or maintained ability to perform activities of daily living.
  • Increased self-direction, self-determination, self-reliance, and self-esteem.
  • Increased independence.
  • Increased employment options.
  • Employment obtained and maintained.
  • Competitive employment.
  • Economic self-sufficiency.

Needs for which Services are Provided:

Consistent with the fundamental purpose of the program, the Access Midland and Gladwin County Connection programs contribute to the support of persons with disabilities in a variety of community settings including organizational employment, community employment, social, recreational and volunteer activities.  Services will be determined through informed consumer choice, that is, after providing information about options and alternatives. Please note that program participants can be served in more than one program at a time.

Services are available to individuals experiencing one or more of the following needs:

  • Unemployed
  • Limited job seeking skills
  • Underemployment
  • Limited vocational skills
  • Limited social/interpersonal skills
  • Limited community functioning skills
  • Limited domestic skills
  • Limited recreational skills
  • Limited academic skills
  • Limited economic skills

Due to the operations of the organization, certain individuals cannot be served. Those conditions that fall into this category are:

  • People with severe disabilities who require a full-time personal aide to attend to their daily physical needs.
  • Individuals who pose a physical threat to themselves or others.

Back to Top


Access Midland and Gladwin County Connection services are designed to assist the persons receiving services in obtaining access to resources and activities of their choosing. The people receiving these services are included in their communities to the degree they desire. As appropriate, participants are assisted in making relevant and informed choices that focus on the development of important career and other life skills. These choices may include, but are not limited to, one or more of the following settings:  community employment, community volunteer sites, community social activities, community educational classes, community recreational events and organizational employment.

Back to Top

Hours of Service

The Arnold Center is open for business from 7:30 a.m. to 4:00 p.m. Monday through Friday; however, to the extent possible, hours of service are tailored to meet the individual needs of the persons served.  Many persons served participate in services during non-traditional work hours, evenings and weekends.

Back to Top

Days of Service

The Arnold Center typically offers programs Monday through Friday except for designated holidays.  However, evening, weekend and even holiday work is not uncommon for those interested.

Back to Top

Payer Sources

Though sponsorship is typically preapproved by Community Mental Health; Michigan Rehabilitation Services, school systems and private sponsorship all serve as sources of funding.

Back to Top


Call (989) 631-9570 for current fee schedule.

Back to Top

Referral Sources

Community Mental Health, Michigan Rehabilitation services and Family/Guardians/Friends.  A referral form, as well as acceptance procedures, can be found in the online Service Manual.

Back to Top

Specific Services

Access Midland and Gladwin County Connection (GCC) are person-centered programs, which serve as a resource and support service focusing on the inclusion of persons served into mainstream adult living. The program is a cooperative and collaborative interagency effort, which links the customer with community resources of their choosing. The program's parameters are undefined and are only bound by the customer's desires, needs, and resources. As appropriate, customers are assisted in making personal choices that focus on the development of important career and life skills. These choices may include, but are not limited to, one or more of the following:

A.  Community Employment Services
Community Employment Services are designed to provide employment options and supports, as appropriate, for customers who have expressed a desire and preference to work in the community, or possibly become self-employed. The array of services provided within Community Employment Services may include but are not limited to: vocational counseling, job development, application and interview assistance, on site job training, transportation assistance, training in social skills and problem solving to insure success for both employer and employee.

Community Employment:

  • Is paid work
  • Takes place in an integrated work settings
  • Customers may choose from one or more of the following employment options:  individual placements, supported employment, mobile work crews, enclaves, or self-employment
  • Provides support services tailored to each customer's needs
  • Provides follow up

B.  Organizational Employment Services
Organizational Employment Services provides individuals the opportunity to develop specific work skills, attitudes, personal characteristics, work behaviors, interpersonal skills and functional capacities to achieve positive employment while remaining on the payroll of the Arnold Center. As a result of the skills developed through Organizational Employment Services, the customer will progress toward greater independence and more challenging work experiences.
Organizational Employment Services offers persons served a wide variety of work opportunities including, but not limited to:

  • Assembly
  • Inspection
  • Sorting
  • Packaging
  • Labeling
  • Collating
  • Recycling

 Many customers in organizational employment choose this option to gain skills for future community employment.

C.  Community Inclusion Services
Community Inclusion Services provide the customer the opportunity to enhance his/her participation in the community. A person may choose to participate in a variety of life experiences that may include, but not be limited to: leisure, maintenance of health, religious, and/or cultural activities, activities related to entertainment, communication, education, work, volunteerism, mobility and destination training, and development of living skills. The support available to customers participating in this service are based on individual need and are designed to lead the customer toward:

  • Increased independence
  • Decreased dependence on paid supports
  • Greater self-sufficiency
  • Informed choice/refusal and control of their lives
  • Increased participation in the community.

Back to Top

Admission Criteria

Access Midland and Gladwin County Connection programs offer the opportunity for vocational services and community inclusion to qualified persons residing in the Midland and Gladwin County areas. Persons referred typically possess barriers to their pursuit of equal access and full participation in employment opportunities, recreation and other community activities. The following descriptions are not all-inclusive, but are representative of the persons served through Access Midland and Gladwin County Connection:

  • Persons with disabilities (physical, mental, cognitive, emotional, etc.)
  • Persons desiring community inclusion including opportunities to develop friendships
  • Persons that desire to increase their self-advocacy and assertiveness skills
  • Persons that desire participation in recreational and leisure time activities
  • Persons desiring opportunities to learn about community services and resources
  • Persons desiring to develop work skills and attitudes
  • Persons desiring integration into the employment setting
  • Evidence of disability, funding, completed referral packet

The person served:

  • Must be 16 years of age or older.
  • Must have current medical and/or psychological examinations as appropriate that documents person’s ability to attend programs. 
  • Must have a condition which interferes with their ability to function independently at work, home, school, or in the community.
  • Must have a fiscal sponsor.
  • Must have in their Individual Program Plan an objective(s) that can be met with the services and supports provided by the Arnold Center. Must be seen as benefiting from services and supports offered by the Arnold Center.
  • Must have basic self-care skills, i.e. dressing, grooming and/or hygiene.
  • Must be able to make needs known to others.
  • Must not be physically dangerous to self or others.
  • Must have a required level of support that falls within the guidelines of the program, or receives additional supports which allow successful participation in the program.
  • Must have the ability to access services - Own transportation or ability to ride local transit.

Back to Top

Transition Criteria

Individuals can choose at any time to participate in different internal activities/environments or to seek the services of a new provider.  To initiate a change of services, the person served simply needs to contact their Service Coordinator who in turn will schedule a planning session with the person’s Person Centered Planning Team. 

The decision to transition should be planned by the customer and his/her support team.  In preparing for transition, a plan should be developed which provides for the smooth transition of the person served from Access Midland or Gladwin County Connection to another interagency program or to an external provider. The development of the plan shall involve the customer, and as appropriate parents, guardians, sponsoring agent, new provider (if appropriate) and any other pertinent staff.

If the customer chooses to exit services to attempt placement in competitive employment, and if circumstances beyond his/her control result in job loss within sixty (60) days of employment, the customer may return to Access Midland or Gladwin County Connection as soon as a suitable opening is available.

As a method of follow-up, the Arnold Center will maintain contact with all persons served prior and following transition to new services.  It is the policy of Arnold Center to contact each customer or a customer’s advocate 90 days after transition to external service providers to ensure that the transition plan has been effective in meeting the needs of the person.

Back to Top

Exit Criteria

Persons receiving services from the Access Midland and Gladwin County Connection programs may exit from the program for one or more of the following reasons:

  1. Person served no longer desires to participate in the program and requests to leave the program for any reason.
  2. Person served demonstrates very limited or no potential to benefit from the program.
  3. Person served no longer meets entrance criteria (health status change, Community Mental Health criteria, funding discontinued, etc.)
  4. Person served health and/or safety would be jeopardized by continued participation in the program.
  5. Person served can no longer attend the program due to an anticipated or unanticipated change in residence.
  6. Person served has received the full benefit of the program and is prepared to move to a less restrictive environment. 
  7. Person served develops a medical condition that Arnold Center is prohibited from serving.
  8. Person served, following strategic interventions, exhibits behavior(s) that are disruptive of program activities or are otherwise specified in the Participant Handbook as deserving of discharge from the program if not corrected; namely (a) consistently poor hygiene, (b) abuse of alcoholic beverages or illegal drugs during program hours, and (c) threatening injury to persons or property, etc.
  9. Person served requires a level of staff support that denies other program participants their right to program services, if additional support is not provided by the funding source.


Back to Top

400 Wexford Avenue, Midland, MI 48640 - (989) 631-9570    •    490 Industrial Drive, Gladwin, MI 48624 - (989) 426-6300